Complaint and Appeal Policy

The Journal of Management Economics and Financial Accounting (JOMEFA) is committed to handling complaints and appeals in a fair, transparent, and timely manner. This policy provides a mechanism for authors, reviewers, and readers to raise concerns regarding editorial decisions, publication processes, or ethical issues.

1. Complaints

Complaints may relate to:

  • Editorial processes or delays
  • Peer review procedures
  • Publication ethics or misconduct
  • Conflicts of interest
  • Any other aspect of the journal’s operation

All complaints must:

  • Be submitted in writing to the editorial office
  • Clearly describe the issue and provide supporting evidence

The editorial team will:

  • Acknowledge receipt of the complaint
  • Conduct an objective evaluation
  • Respond within a reasonable timeframe

2. Appeals

Authors may appeal editorial decisions if they believe:

  • The decision was based on a misunderstanding or error
  • The review process was not conducted fairly

Appeals must:

  • Be submitted in writing with a detailed justification
  • Include responses to reviewer comments (if applicable)

The journal will:

  • Reassess the manuscript and review process
  • Consult additional reviewers or editors if necessary
  • Make a final decision based on objective evaluation

3. Investigation Process

All complaints and appeals will be:

  • Handled confidentially
  • Investigated thoroughly and impartially
  • Resolved in accordance with ethical standards

4. Final Decision

Decisions made after investigation are final. The journal reserves the right to:

  • Uphold or revise editorial decisions
  • Take appropriate actions if misconduct is identified