MANAGEMENT OF GUIDANCE AND COUNSELING SERVICES FOR EDUCATIONAL IMPROVEMENT IN SECONDARY SCHOOLS
DOI:
https://doi.org/10.69714/0c8j0405Keywords:
Guidance and Counseling, Educational Quality, Senior High SchoolAbstract
This study aims to describe the management of guidance and counseling (GC) services in improving the quality of education at SMA Muhammadiyah Mlati. A qualitative approach with a case study design was employed. Data were collected through in-depth interviews with guidance counselors, school principal, and homeroom teachers, as well as direct observations of GC service implementation and documentation analysis. The findings reveal that service planning is carried out systematically through the identification of student needs personal, social, academic, and career aspects. The organization of services includes task distribution based on counselor competencies, the establishment of working structure, and interdepartmental coordination within school. Service implementation is conducted by professionals with academic backgrounds in guidance and counseling, employing various active methods such as classical and modeling approaches. The types of services provided include informational, orientation, individual, group, responsive, and peer counseling. Evaluation is conducted regularly through the development of instruments, data collection, and result analysis, as well as the identification of supporting and inhibiting factors. The study found that GC services are effective and positively received by students. It concludes that well-planned, organized, and collaborative management of GC services can significantly contribute to enhancing quality of education at the secondary school level
References
S. K. Khairiyah, F. Safitri, M. Wulandari, P. Z. Susanti, S. Oktavia, and A. G. Fikran, “The Role of Guidance and Counseling Teachers in Forming the Mental Health of Generation Z,” in BICC Proceeding, 2024, pp. 1–23.
D. H. Siswanto and M. M. Afandi, “Analysis of the implementation of mindfulness in Senior High School students’ learning,” Asian Pendidik., vol. 4, no. 1, pp. 79–85, 2024, doi: 10.53797/aspen.v4i1.9.2024.
W. Astiwi, D. H. Siswanto, and H. Suryatama, “Description regarding the influence of teacher qualifications and competence on early childhood learning achievement,” Asian J. Appl. Educ., vol. 3, no. 3, pp. 347–358, 2024.
D. H. Siswanto, Kintoko, and Tarso, “Efektivitas musik klasik dalam mengurangi kecemasan matematika murid,” J. Ilm. Multidisiplin Ilmu, vol. 2, no. 2, pp. 105–112, 2025, doi: 10.69714/t476vs25.
H. A. Putri and D. H. Siswanto, “Teaching at The Right Level (TaRL) as an implementation of new education concepts in the insights of Ki Hajar Dewantara,” Indones. J. Educ. Sci. Technol., vol. 3, no. 2, pp. 89–100, 2024, doi: 10.55927/nurture.v3i2.9297.
Tarso, D. H. Siswanto, and A. Setiawan, “Teacher qualifications in the implementation of the Kurikulum Merdeka and ISMUBA,” Curricula J. Curric. Dev., vol. 4, no. 1, pp. 13–28, 2025, doi: 10.17509/curricula.v5i1.76836.
R. Mala, Tarso, S. A. Pisriwati, and D. H. Siswanto, “Baitul arqam as a strategic character education model in developing al-islam and muhammadiyah values among students,” J. Ilm. Multidisiplin Ilmu, vol. 2, no. 3, pp. 1–9, 2025, doi: 10.69714/bya76r31.
F. Saleh et al., Kurikulum dan Pengembangan Kurikulum. Padang: Literasi Langsung Terbit, 2025.
D. H. Siswanto, Samsinar, S. R. Alam, and Andriyani, “Peran Kompetensi Guru dalam Menerapkan Kurikulum Merdeka,” J. Pendidik. DIDAXEI, vol. 5, no. 1, pp. 763–773, 2024.
Y. Yaldi, S. Hanani, Z. Sesmiarni, and A. Salim, “Pendekatan Pendidikan yang Fleksibel dan Progresif,” Pendas J. Ilm. Pendidik. Dasar, vol. 09, no. 9, pp. 4770–4784, 2024.
I. S. Gema, W. Shinta, I. Pratiwi, W. N. Uli, and Basrowi, “Strengthening digital literacy in Indonesia: Collaboration, innovation, and sustainability education,” Soc. Sci. Humanit. Open, vol. 10, no. May, p. 101100, 2024, doi: 10.1016/j.ssaho.2024.101100.
A. Syafii, “Pemanfaatan Aplikasi Tiktok Sebagai Media Meningkatkan Hasil Belajar Siswa Smk,” J. Teknol. dan Inov., vol. 10, no. 2, pp. 92–103, 2022.
I. Warsah, E. Carles, R. Morganna, S. Anggraini, S. Silvana, and S. Maisaroh, “Usaha Guru Mengurangi Kecemasan Belajar Siswa Dalam Pembelajaran Pai,” At-Ta’Dib J. Ilm. Prodi Pendidik. Agama Islam, vol. 15, no. 1, pp. 31–48, 2023, doi: 10.47498/tadib.v15i1.1763.
D. H. Siswanto, “Mathematical Interpretation of the Geblek Renteng Batik Theme: Exploring Geometric Transformations,” J. Pedagog. Educ. Sci., vol. 4, no. 01, pp. 36–50, 2025, doi: 10.56741/jpes.v4i01.664.
R. Efendi, D. H. Siswanto, and S. A. Saputra, “Deep Learning approach to teaching multiplication concepts using coin media: Classroom ction research in Elementary School,” J. Padamu Negeri, vol. 2, no. 2, pp. 87–97, 2025.
Z. Fardani, E. Surya, and M. Mulyono, “Analisis Kepercayaan Diri (Self-Confidence) Siswa dalam Pembelajaran Matematika Melalui Model Problem Based Learning,” Parad. J. Pendidik. Mat., vol. 14, no. 1, pp. 39–51, 2021, doi: 10.24114/paradikma.v14i1.24809.
R. Mala, P. Surya, and D. H. Soswanto, “Managing Character Education for Students with Special Needs: A Framework of Planning, Organizing, Implementation and Evaluation,” ITQAN J. Ilmu-ilmu Kependidikan, vol. 16, no. 1, pp. 65–76, 2025.
B. Dermawan and A. Hal, “Penerapan Layanan Konseling Individual Dengan Menggunakan Pendekatan Cognitive Behavior Therapy Untuk Mengurangi Kesulitan Belajar Siswa,” Khidm. J. Pendidik. dan Ilmu Sos., vol. 2, no. 1, pp. 1–5, 2024.
F. Fendy, J. Surya, S. Angela, Suyati, and N. Lie, “Memahami Konsep Meditasi Dalam Kajian Sutta-Sutta Dalam Suttapiṭaka,” PATISAMBHIDA J. Pemikir. Buddha dan Filsafat Agama, vol. 4, no. 2, pp. 84–96, 2023, doi: 10.53565/patisambhida.v4i2.1040.
A. T. Purnawanto, “Perencanaan Pembelajaran Bermakna dan Asesmen Kurikulum Merdeka,” J. Ilm. Pedagog., vol. 20, no. 1, pp. 75–94, 2022.
W. M. Absyar, A. Khoiroh, and I. Wati, “Mindfulness Terbimbing Sebagai Metode Katarsis Dalam Layanan Konseling (Studi Kasus di SMAN 1 Lumajang),” Isyrofuna J. Islam. Guid. Couns., vol. 1, no. 1, pp. 23–33, 2024.
G. Sukmara, L. Yuliana, E. Retnowati, and N. M. Jannah, “The Important Role of Principal in Academic Supervision to Improve Teacher Competency in Society 5.0 Era,” Cendekia J. Kependidikan dan Kemasyarakatan, vol. 21, no. 2, pp. 268–284, 2023, doi: 10.21154/cendekia.v21i2.6926.
C. Wang et al., “Application of artificial intelligence for feature engineering in education sector and learning science,” Alexandria Eng. J., vol. 110, no. September 2024, pp. 108–115, 2025, doi: 10.1016/j.aej.2024.09.100.
A. Hanama, S. A. Pisriwati, and D. H. Siswanto, “Memimpin dengan cemerlang: Peranan pengetua dalam menghasilkan pengurusan sekolah yang berkesan,” J. Kep. Pendidik., vol. 11, no. 4, pp. 32–40, 2024.
Depdiknas, Panduan pengembangan bahan ajar. Jakarta: Jakarta: Depdiknas, 2008.
R. J. Robillos, “Impact of LoiLooNote Digital Mapping on University Students’ Oral Presentation Skills and Critical Thinking Dispositions,” Int. J. Instr., vol. 15, no. 2, pp. 501–518, 2022, doi: 10.29333/iji.2022.15228a.
A. Von Suchodoletz, D. S. Lee, J. Henry, S. Tamang, B. Premachandra, and H. Yoshikawa, “Early childhood education and care quality and associations with child outcomes: A metaanalysis,” PLoS One, vol. 18, no. 5 May, pp. 1–26, 2023.
Tarso, A. P. Nugroho, Risnawati, B. Heryuriani, and D. H. Siswanto, “Exploring the effectiveness of off-the-job training in developing educational leadership: A systematic literature review,” J. Ilm. Multidisiplin Ilmu, vol. 2, no. 3, pp. 122–137, 2025, doi: 10.69714/r5cmr397.
K. Sadiyah, A. Setiawan, D. H. Siswanto, and Fitriyani, “Self-efficacy, learning styles, and learning discipline as predictors of mathematics achievement among vocational school students,” J. Ilm. Multidisiplin Ilmu, vol. 2, no. 3, pp. 138–148, 2025, doi: 10.69714/40sjf608.
K. Kintoko, S. B. Waluya, and D. H. Siswanto, “Effectiveness of the Deep Learning Approach in Enhancing Students’ Critical Thinking Skills on Matrix Material,” J. Karya Pendidik. Mat., vol. 12, no. 1, p. 79, 2025, doi: 10.26714/jkpm.12.1.2025.79-85.
D. H. Siswanto and M. M. E. Susetyawati, “Comparison of the effectiveness of cooperative learning models TPS and GI on students’ mathematical concept understanding ability,” Int. J. Sci. Multidiscip. Res., vol. 2, no. 7, pp. 875–888, 2024, doi: 10.55927/ijsmr.v2i7.10034.
W. D. Astutik, D. H. Siswanto, and Kintoko, “Penerapan RME: Peningkatan Prestasi Belajar Matematika Murid,” Murabbi, vol. 4, no. 1, pp. 46–56, 2025, doi: 10.69630/jm.v4i1.61.
J. W. Creswell, Reseach design: Pendekatan kualitatif, kuantitatif, dan mixed. Yogyakarta: Pustaka pelajar., 2014.
E. Fitriana, D. H. Siswanto, and A. Hanama, “The impact of thematic worksheet-assisted meaningful learning implementation on students’ mathematical concept understanding and metacognitive skills,” J. Prakt. Baik Pembelajaran Sekol. dan Pesantren, vol. 4, no. 02, pp. 54–67, 2025, doi: 10.56741/pbpsp.v4i02.788.
P. A. A. Mensah, B. Ansu, I. Besing Karadaar, and J. Gurah junior, “GeoGebra as a Tool for Improving Mathematics Instruction and Learning by Ghanaian Teachers,” Am. J. Educ. Technol., vol. 2, no. 2, pp. 69–75, 2023, doi: 10.54536/ajet.v2i2.1586.
J. Han and Y. Yang, “Exploration of student-centered polymer chemistry laboratory teaching model,” Curric. Teach. Methodol., vol. 7, no. 1, pp. 1–7, 2024.
A. B. P. D. A. F. Syah, N. Janah, and D. H. Siswanto, “School strategies in instilling student discipline to improving education quality,” Curricula J. Curric. Dev., vol. 4, no. 1, pp. 303–314, 2025, doi: 10.17509/curricula.v4i1.81149.
I. L. Niza, A. M. Bueno, and E. E. Broday, “Indoor environmental quality (IEQ) and sustainable development goals (SDGs): technological advances, impacts and challenges in the management of healthy and sustainable environments,” Urban Sci., vol. 7, no. 3, pp. 1–26, 2023.
D. H. Siswanto, N. Wahyuni, and E. K. Alghiffari, “Pengaruh aplikasi tiktok terhadap kemampuan numerasi matematika siswa,” Papanda J. Math. Sci. Res., vol. 3, no. 2, pp. 71–80, 2024.
A. S. Harahap, M. Y. Rambe, K. Sadiyah, T. N. Pulungan, and D. H. Siswanto, “Developing Financial Literacy and Investment Awareness to Promote Healthy Financial Behavior among High School Students,” J. Pengabdi. Masy. Bestari, vol. 4, no. 6, pp. 459–468, 2025, doi: 10.55927/jpmb.v4i6.180.
S. Habib, M. Rahayu, S. Alifia Dinta, W. Muhammad Fariq, I. Maula, and H. Riadi, “Human Resource Management in Improving The Quality of A Productive Educational Environment From Al-Qur’an Perspective; Analysis of Jalalain’s Tafsir,” Int. J. Innov. Res. Multidiscip. Educ., vol. 03, no. 06, pp. 1072–1080, 2024, doi: 10.58806/ijirme.2024.v3i6n21.
I. Dekker, E. M. De Jong, M. C. Schippers, M. De Bruijn-Smolders, A. Alexiou, and B. Giesbers, “Optimizing Students’ Mental Health and Academic Performance: AI-Enhanced Life Crafting,” Front. Psychol., vol. 11, no. June, pp. 1–15, 2020, doi: 10.3389/fpsyg.2020.01063.
N. S. Mlangeni and S. Seyama-Mokhaneli, “Challenges in Equipping Learners for the Fourth Industrial Revolution: School Leaders’ and Teachers’ Powerlessness,” Res. Soc. Sci. Technol., vol. 9, no. 2, pp. 176–195, 2024, doi: 10.46303/ressat.2024.31.
I. Turchyn, S. Zaitseva, N. Rudenko, V. Saienko, N. Kuzemko, and O. Denefil, “Using Distance Learning Models as Opportunities for Blended Learning for Foreigners,” Rev. Rom. pentru Educ. Multidimens., vol. 15, no. 4, pp. 178–191, 2023, doi: 10.18662/rrem/15.4/787.
H. F. Apriwulan, A. Hanama, S. A. Pisriwati, and D. H. Siswanto, “Library service management as an effort to cultivate students’ reading interest in improving activities and learning outcomes,” Curricula J. Curric. Dev., vol. 4, no. 1, pp. 199–214, 2025, doi: 10.17509/curricula.v4i1.76911.
Kintoko, D. H. Siswanto, and N. Yogyanto, “Empowering teacher pedagogical competencies through the implementation of deep learning approach training,” JOELI J. Educ. Learn. Innov., vol. 1, no. 2, pp. 170–179, 2025.
M. Y. Rambe, D. H. Siswanto, H. A. Putri, and Kintoko, “Fostering pancasila awareness: Youth dialogue to counter the threat of global radicalism,” J. Ilm. Multidisiplin Ilmu, vol. 2, no. 2, pp. 113–120, 2025, doi: 10.69714/773zb791.
S. H. Soro, N. Rhamdani, R. Alam, and A. Ahadiat, “Manajemen Penggunaan Dana Bantuan Operasional Sekolah Dalam Meningkatkan Mutu Pembelajaran Di SMA Al Qona’Ah Baleendah Kabupaten Bandung,” ARMADA J. Penelit. Multidisiplin, vol. 1, no. 8, pp. 838–847, 2023, doi: 10.55681/armada.v1i8.745.
W. D. Astutik, V. K. Sadiyah, and D. H. Siswanto, “Counseling on clean and healthy living behavior in improving public health levels,” J. Soc. Community Dev., vol. 2, no. 01, pp. 38–50, 2025, doi: 10.56741/jscd.v2i01.889.
D. H. Siswanto and Kintoko, “Evaluasi dan Analisis Penerapan Kurikulum Merdeka di Sekolah Menengah Atas,” J. Lingk. Mutu Pendidik., vol. 22, no. 1, pp. 27–34, 2025, doi: 10.54124/jlmp.v22i1.156.
F. M. Amin and H. Sundari, “Efl students’ preferences on digital platforms during emergency remote teaching: Video conference, lms, or messenger application?,” Stud. English Lang. Educ., vol. 7, no. 2, pp. 362–378, 2020.
N. Sajnani, C. Mayor, and H. Tillberg-webb, “Aesthetic presence: The role of the arts in the education of creative arts therapists in the classroom and online,” Arts Psychother. J., vol. 69, no. January, pp. 1–10, 2020.
