Journal Title: Jurnal Riset Sistem Informasi Initials: JISSI Frequency: Januari, April, juli dan oktober Print ISSN: 3047-9029 Online ISSN: 3047-9010 Editor in Chief: Laksamana Rajendra Haidar Azani Fajri, M.T., M.Kom DOI: 10.69714 Publisher: CV. Denasya Smart publihser Jurnal Riset Sistem Informasi (JISSI) dengan e-ISSN : 3047-9010, p-ISSN : 3047-9029 diterbitkan oleh Denasya Smart Publisher. Jurnal Riset Sistem Informasi(JISSI) memuat naskah hasil-hasil penelitian di bidang Sistem Informasi. Jurnal Riset Sistem Informasi (JISSI) berkomitmen untuk memuat artikel berbahasa Indonesia yang berkualitas dan dapat menjadi rujukan utama para peneliti dalam bidang ilmu Rekayasa Sistem, Teknologi Informasi, Sistem Informasi, Ilmu Komputer, Manajemen,Manajemen Informatika dan Bisnis. Jurnal ini terbit 1 tahun 4 kali (Januari, April, juli dan oktober).
PERANCANGAN SISTEM INFORMASI MANAJEMEN GUDANG DI PLN ULP AMPERA
Warehouse management is an important aspect in supporting operational activities at PLN ULP Ampera, particularly in maintaining the availability of electrical materials and equipment. However, the warehouse management process, which is still carried out manually, causes several problems such as errors in recording incoming and outgoing goods, difficulties in monitoring stock in real time, and delays in generating reports. This study aims to design a web-based Warehouse Management Information System that can improve the efficiency, accuracy, and effectiveness of inventory management at PLN ULP Ampera. The research method used is Object-Oriented Analysis and Design (OOAD) with a Unified Modeling Language (UML) approach to model system requirements and design. The research stages include requirement analysis, system design, design validation, and preparation of the system blueprint. The results of this study are in the form of a web-based warehouse management information system design equipped with features for managing item data, recording incoming and outgoing goods transactions, monitoring stock in real time, managing users, and generating automatic reports in the form of tables and graphs. The system is also designed using a three-tier architecture consisting of front-end, back-end, and centralized database layers. Based on the results of the study, the designed system can improve data recording accuracy, accelerate administrative processes, and support the digitalization of material management within PLN ULP Ampera.
Copyright (c) 2026 Jurnal Riset Sistem Informasi https://creativecommons.org/licenses/by-sa/4.0
EVALUASI PENGGUNAAN PLATFORM CANVA PADA PENGGUNA PEMULA BERDASARKAN ISO/IEC 25010: STUDI DESKRIPTIF KUANTITATIF
Canva has become one of the most popular cloud-based graphic design tools in Indonesia with millions of active users from various backgrounds. Despite the continuous growth of Canva usage, there has been no comprehensive research measuring the quality of this platform using structured international standards. This study aims to evaluate the usability of Canva platform based on ISO/IEC 25010 standards, focusing on four quality characteristics: Usability, Functional Suitability, Performance Efficiency, and Reliability. The research method employed is a descriptive quantitative approach using survey technique involving 56 active Canva users in Indonesia. The research instrument consists of a structured questionnaire with 17 closed statements using a 5-point Likert scale and 2 open-ended questions to capture qualitative insights. Data were analyzed using descriptive statistics and thematic analysis for qualitative data. The research results indicate that Canva platform has good quality with an overall average score of 3.90 out of 5.00. Usability characteristic obtained the highest score of 4.04, categorized as very good, followed by Functional Suitability with a score of 3.98. Meanwhile, Performance Efficiency and Reliability obtained scores of 3.77 and 3.80, categorized as good. Qualitative analysis identified that the main user complaints were performance and speed issues (25 percent) and limited free features (13,6 percent). This study concludes that Canva's main strengths lie in usability and functional suitability, but significant improvements are needed in performance and system reliability aspects to enhance overall user satisfaction.
ANALISIS PENGALAMAN PENGGUNA APLIKASI ROBLOX DITINJAU DARI PERSPEKTIF MODEL KUALITAS MCCALL
Roblox is a multi-purpose online gaming platform used by more than 70 million users daily. Despite its popularity, there are still user complaints related to application performance, such as lag, frame rate drops, system instability, and difficulties in using the application across various devices. This study aims to analyze the user experience of the Roblox application from the perspective of the McCall Quality Model, which includes five main factors: correctness, reliability, efficiency, usability, and integrity. This research employs a descriptive quantitative approach by collecting data through an online questionnaire distributed to 67 active Roblox users. The questionnaire instrument was developed based on indicators of the McCall Model and utilized a Likert scale to measure user perceptions. The data were analyzed descriptively by calculating the mean and percentage for each quality factor. The results indicate that the overall quality of the Roblox application falls into the “Good” category, with an average score of 72.6%. The usability factor achieved the highest score at 77.8% (Very Good), indicating that the application is easy to use. Meanwhile, the reliability factor obtained the lowest score at 69.0% (Good), suggesting that issues related to system stability still exist. These findings indicate that although the Roblox application demonstrates good quality from the user’s perspective, improvements are still needed in terms of performance and efficiency, particularly for mobile devices with lower specifications.
Evaluasi Usability Aplikasi Spotify Berbasis Mobile Menggunakan System Usability Scale (SUS)
Spotify is a mobile-based music streaming application that is widely used by the public to access digital entertainment in a practical manner. The high level of usage of this application requires ease of use (usability) so that users can operate the application comfortably and efficiently. Therefore, usability evaluation is needed to determine the extent to which the Spotify application is able to meet user needs. This study aims to evaluate the usability level of the mobile-based Spotify application using the System Usability Scale (SUS) method. The research was conducted using a descriptive quantitative approach by distributing a SUS questionnaire consisting of ten questions to 58 respondents who are Spotify application users. The data obtained was analyzed by calculating the SUS score of each respondent and the average usability score. The results showed that the mobile-based Spotify application obtained an average SUS score of 62.59, which is in the marginal category with a grade of C and an OK rating. These results indicate that the Spotify application is generally quite easy to use, but there are still several usability aspects that need to be improved. The System Usability Scale (SUS) method was used because it is able to provide quick, reliable usability measurements and is widely used in the evaluation of mobile-based applications. Thus, it can be concluded that the usability of the mobile-based Spotify application is quite good, but there are still aspects that need to be improved.
PERANCANGAN UI/UX APLIKASI PEREKRUTAN KARYAWAN PT RODA PRIMA PERKASA MENGGUNAKAN METODE DESIGN THINKING
PT Roda Prima Perkasa, a building materials distributor, still uses a conventional employee recruitment process based on paper and email, which leads to inefficiencies such as lengthy file selection, risk of data loss, recording errors, and difficulties in data management. This study aims to design a User Interface (UI) and User Experience (UX) for an employee recruitment application to improve the effectiveness and efficiency of the recruitment process. The Design Thinking method was applied, consisting of five stages: empathize, define, ideate, prototype, and test. A qualitative approach was used through interviews with outsourcing personnel as system users to identify user needs and constraints. The results show that the proposed UI/UX design focuses on user needs, provides a clear workflow, and simplifies applicant data management, thereby improving recruitment efficiency, reducing errors, and enhancing user experience for both the company and applicants
ANALISIS PENERAPAN INFRASTRUKTUR TEKNOLOGI INFORMASI PADA PT TVMI UNTUK MENINGKATKAN EFISIENSI OPERASIONAL DISTRIBUSI
Advances in information technology have encouraged distribution companies to enhance service quality and operational effectiveness through the use of adequate IT infrastructure. PT TVMI is a company engaged in the sales and distribution of Toshiba televisions in Indonesia. Its operational activities—such as inventory management, transaction recording, goods distribution, and after-sales services—require the support of an integrated IT infrastructure. This study aims to analyze the IT infrastructure requirements at PT TVMI and to design recommendations for their implementation with reference to the Information Technology Infrastructure Library (ITIL) framework. The research methods used include needs analysis, gap analysis, and IT service process mapping based on ITIL domains. The results indicate that PT TVMI must modernize its IT infrastructure through the development of an integrated information system, the improvement of IT service procedures, the strengthening of information security, and the enhancement of IT human resource capabilities. The application of the ITIL framework is expected to improve the effectiveness of distribution operations, minimize system downtime, increase the accuracy of inventory data, and enhance coordination between work units.
PERANCANGAN ARSITEKTUR SISTEM FINGERPRINT MENGGUNAKAN TOGAF PADA PT RODA PRIMA PERKASA
PT Roda Prima Perkasa has implemented a fingerprint-based attendance system; however, attendance data management remains suboptimal due to limited integration and manual recapitulation processes. This study aims to design a structured and integrated fingerprint attendance system architecture using The Open Group Architecture Framework (TOGAF). Data were collected through interviews, observations, and documentation studies of the existing system. The research methodology follows the stages of the TOGAF Architecture Development Method (ADM), including the Preliminary Phase, Architecture Vision, Business Architecture, Information Systems Architecture, and Technology Architecture. The results consist of a proposed fingerprint attendance system architecture covering business, application, data, and technology aspects, with centralized data management and the use of an Attendance Management System to support more effective attendance processing.
PERANCANGAN SISTEM INFORMASI MEDIA PROMOSI DIGITAL UNTUK MENDUKUNG PENJUALAN PRODUK PADA ELMO SHOP
Competition in the micro and small business sector demands the use of effective, informative promotional media that can support increased sales. This study aims to design promotional media for Elmo Shop's product sales based on visual communication design as part of a promotional information system to clarify product information delivery and strengthen the business's identity. The method used was descriptive qualitative, with data collection techniques through observation, questionnaires, and literature review. The promotional media design process was conducted using the Luther–Sutopo multimedia development method, which includes the stages of concept, design, material collection, production, testing, and distribution. The research results produced promotional media in the form of business cards, posters, x-banners, and banners that were designed consistently and communicatively. Evaluation using a questionnaire showed that the developed promotional media increased consumer interest and understanding of the product, as well as the effectiveness of Elmo Shop's promotions. Thus, this visual communication design-based promotional media design contributes to supporting the promotional information system and increasing sales potential for micro and small businesses.
Copyright (c) 2025 Jurnal Riset Sistem Informasi https://creativecommons.org/licenses/by-sa/4.0
PERENCANAAN STRATEGIS SISTEM INFORMASI PADA CV. REJEKI RAYA SEJAHTERA MENGGUNAKAN METODE WARD AND PEPPARD
The alignment of information systems with business needs plays an important role in improving organizational operational effectiveness. CV Rejeki Raya Sejahtera faces challenges because its information systems have not been strategically planned, resulting in limited support for achieving business objectives. This study aims to develop an information systems strategic plan that aligns with the company’s conditions and business needs. The study employs the Ward and Peppard method using a qualitative descriptive approach. Data were collected through interviews and observations, then analyzed using internal and external environmental analysis and information systems mapping with the McFarlan Strategic Grid. The results indicate that existing information systems are still focused on operational activities and have not yet supported business strategy. The contribution of this study is a structured application portfolio and IS/IT development recommendations, which are expected to improve business process effectiveness and support managerial decision making in a sustainable manner for organizational contexts.
PERENCANAAN STRATEGIS SISTEM INFORMASI MENGGUNAKAN METODE WARD AND PEPPARD PADA PT. CENTRAL BEARINDO INTERNATIONAL
The rapid development of information technology requires companies to implement strategic planning of Information Systems/Information Technology (IS/IT) that is aligned with business objectives. PT Central Bearindo International, a national-scale bearing distribution company, has utilized several information systems to support its operational activities; however, these systems still operate independently, resulting in data integration issues and reduced operational efficiency. This study aims to develop an IS/IT strategic planning framework that effectively supports the company’s business needs. The Ward and Peppard method is employed, encompassing internal and external business environment analysis, IS/IT condition analysis, application portfolio mapping using the McFarlan Strategic Grid, and the formulation of IS/IT development recommendations and a roadmap. The results indicate that the company requires integration of sales, inventory, and financial systems to improve data accuracy and consistency. Furthermore, optimization of existing systems and the development of a human resource (HR) module integrated with the fingerprint-based attendance system are recommended to enhance operational efficiency. The integrated utilization of system data is also expected to support more accurate and data-driven managerial decision-making. This study is expected to serve as a reference for companies in developing integrated information systems aligned with their business strategies.
ANALISIS VEKTOR PADA ALAT PENGUKUR DAN PEMBATAS (APP) 3 PHASA DI PLN UP3 MOJOKERTO
The high level of electrical energy consumption in the UP3 Mojokerto area has become a significant concern for PT PLN (Persero) UP3 Mojokerto, particularly due to the risk of inaccuracies at transaction points (kWh meters) that may lead to increased energy losses. PT PLN (Persero) seeks to prevent measurement errors or misuse of electrical energy at the Metering and Limiting Equipment (Alat Pengukur dan Pembatas/APP), which could result in financial losses for both the utility company and customers. This study aims to minimize such measurement errors and potential irregularities through vector analysis of APP installed on three-phase customers, using a quantitative research approach. The analysis is supported by vector diagrams and instantaneous data obtained from the Automatic Meter Reading (AMR) application. The results indicate that vector analysis combined with AMR data enables PT PLN (Persero) to detect measurement anomalies in APP at an early stage. Consequently, this approach contributes to reducing potential losses and improving fairness and accuracy in energy transactions for both PT PLN (Persero) and its customers.
Copyright (c) 2024 Jurnal Riset Sistem Informasi https://creativecommons.org/licenses/by-sa/4.0
PENGUJIAN KEAMANAN APLIKASI BERBASIS WEB TERHADAP SERANGAN PARAMETER TAMPERING
The abstract contains a = Web application security is a critical aspect in ensuring the confidentiality and integrity of user data. One of the most common attack vectors is parameter tampering, which involves manipulating parameter values transmitted between the client and the server to alter application logic. This study aims to analyze the level of vulnerability of web applications to parameter tampering attacks and to identify the resulting security impacts. The research adopts a qualitative approach using a case study method through web application security testing based on black-box testing techniques. The testing process is conducted using tools such as Burp Suite and OWASP ZAP to observe application responses to parameter modifications. The results indicate that weaknesses in server-side parameter validation mechanisms still exist and may be exploited by attackers. Therefore, the implementation of strict server-side parameter validation and regular security testing is essential to enhance the overall security of web applications.
SISTEM INFORMASI AUTOMATIC TANK GAUGE PADA PT PERTAMINA PATRA NIAGA INTEGRATED TERMINAL PALEMBANG
Information systems play a vital role in supporting efficiency and accuracy in operational management with in the oil and gas industry. PT Pertamina Patra Niaga Integrated Terminal Palembang requires a system capable of ensuring real-time accuracy of fuel volume and quality data. This study aims to design an Automatic Tank Gauge (ATG) information system integrated with the monitoring and inventory control processes of fuel storage at the terminal. The research method involves system requirements analysis, field data collection, and the design of a system model based on ATG sensor technology connected to the company’s information system. The design results show that the ATG information system can provide automatic and accurate data on fuel volume, temperature, and density, thereby minimizing manual recording errors and supporting operational transparency. The implementation of this system is expected to improve inventory control effectiveness, accelerate decision-making, and strengthen overall terminal fuel management governance.
PENERAPAN ACCESS CONTROL LIST (ACL) DALAM PENGAMANAN JARINGAN KOMPUTER
Computer networks supporting organizational operations are increasingly vulnerable to unauthorized access as connectivity grows. This study aims to analyze the effectiveness of Access Control List implementation in securing computer networks through a segmented network simulation approach. A simulated network environment was constructed to evaluate the ability of ACL to distinguish between permitted and unauthorized traffic. The results indicate that ACL successfully blocks unauthorized access while maintaining legitimate network services. These findings confirm that ACL remains an effective basic access control mechanism in controlled network environments.
ANALISIS KEAMANAN FILE SERVER BERBASIS LINUX TERHADAP AKSES TIDAK SAH
In organizational environments, file servers function as centralized platforms for data storage and sharing, making system security a critical requirement. Inadequate security configurations may increase the risk of unauthorized access and data breaches. This study analyzes the security of a Linux-based file server through experimental testing of layered security mechanisms. The experiment was conducted on an Ubuntu Server configured with Samba and Network File System services. The applied security mechanisms include user and group management, Discretionary Access Control, Mandatory Access Control using AppArmor, and network access restrictions through a firewall. Security evaluation was performed using authorized and unauthorized access scenarios, including network scanning and authentication attempts. The results demonstrate that implementing layered security mechanisms significantly enhances protection against unauthorized access compared to basic permission settings alone. This research contributes practical guidance for strengthening Linux file server security in organizational environments.
IMPLEMENTASI HARDENING SERVER LINUX UNTUK MENGURANGI RISIKO SERANGAN SIBER
Ubuntu 22.04 LTS Linux servers running default configurations are highly vulnerable to cyber threats including ransomware, cryptojacking, and SSH brute force attacks due to 22+ unnecessary open ports, active root login, and weak password authentication on standard port 22. This research implements systematic hardening through Agile Development methodology comprising 4 iterative phases (assessment, implementation, testing, audit) following CIS Ubuntu Linux Benchmark v2.0.0 guidelines. Results demonstrate Lynis security score improvement from 40/100 (medium risk) to 85/100 (good) representing +112.5% enhancement, 86.4% attack surface reduction (22→3 essential ports: SSH 2222, HTTP 80, HTTPS 443), and complete elimination of critical vulnerabilities. Brute force testing using Hydra (1000 attempts) achieved 95% mitigation within <30 seconds through Fail2Ban automated IP blocking via iptables rules. Defense-in-depth architecture comprises UFW default-deny firewall policy, SSH RSA 4096-bit key authentication, AIDE file integrity monitoring, and automated Lynis auditing via cron jobs. The implementation produces production-ready hardened servers with high availability, replicable Standard Operating Procedures (SOP), and addresses Indonesian cybersecurity research literature gaps.
ANALISIS KEAMANAN JARINGAN WI-FI PUBLIK TERHADAP SERANGAN EVIL TWIN
Public wireless networks (Wi‑Fi) are widely used in educational institutions, offices, and public areas due to their ease of access and flexibility. However, this convenience is accompanied by significant security risks, particularly Man‑In‑The‑Middle (MITM) attacks using the Evil Twin technique. This attack exploits fake access points that imitate legitimate networks to deceive users into connecting and transmitting sensitive data. This study aims to analyze the characteristics of Evil Twin attacks on public Wi‑Fi networks, evaluate the effectiveness of Deauthentication and Web Phishing techniques, and assess network monitoring tools in detecting traffic anomalies. The research method applied is an experimental approach using penetration testing in a controlled environment. Several tools such as Aircrack‑ng, Hostapd‑WPE, Wireshark, Zui, and Wi‑Fi Analyzer were utilized. The results indicate that Evil Twin attacks are highly effective in intercepting HTTP traffic and potentially compromising HTTPS sessions when users ignore digital certificate warnings. Monitoring based on metadata successfully detects abnormal traffic patterns, while the implementation of a Resilient Certificate Management System (RCMS) significantly improves network security by rejecting unauthorized certificates. This research provides practical recommendations for administrators and users to enhance public Wi‑Fi security.
IMPLEMENTASI SISTEM MONITORING KEAMANAN JARINGAN MENGGUNAKAN LOG ANALYSIS
Network infrastructure security has become a crucial necessity due to the increasing complexity of cyber attacks such as Distributed Denial of Service (DDoS) and illegal intrusions that are difficult to detect conventionally. This study aims to build a comprehensive log monitoring system using the integration of Wazuh SIEM and Elastic Stack to collect, standardize, and identify threats in real-time within LAN/WAN network environments. The methodology follows the PPDIOO cycle (Prepare, Plan, Design, Implement, Operate, Optimize), which includes stages of agent installation on servers, configuration of detection rules, and testing through direct attack simulations. The results show that the system successfully identified 42 security threats with an accuracy rate of 95%. Furthermore, the system is capable of providing alert responses in less than 5 seconds while maintaining stable server performance with latency below 100ms. These findings prove that SIEM-based monitoring is significantly more efficient than traditional manual monitoring methods in terms of detection speed and data visibility. This integration of open-source solutions is proven reliable for proactively strengthening network defenses. For further development, it is recommended to integrate machine learning technology to automatically predict more complex threat patterns.
TRANSFORMASI LAYANAN PERPUSTAKAAN SEKOLAH MENENGAH KEJURUAN MELALUI SISTEM INFORMASI BERBASIS WEB
The rapid advancement of information technology has driven significant changes in the management of school libraries, particularly in SMK that require efficient access to learning resources. This study addresses the limitations of manual library management at SMK Kartika 1–2 Padang, which resulted in data redundancy, slow information retrieval, and suboptimal reporting processes. The purpose of this research is to design and implement a web-based library information system that can systematically improve the quality and performance of library services. The study employed a system development research approach using the Waterfall model, encompassing requirements analysis, system design, implementation, and testing phases. Data collection was carried out through observation, interviews, and literature review. The results demonstrate that the developed system successfully integrates the management of book collections, member records, borrowing and returning transactions, and automated reporting within a single platform. The implementation of the system significantly enhances service efficiency by reducing processing time, minimizing data duplication, improving accuracy in transaction recording, and enabling faster access to library information for users. The main contribution of this research lies in providing a practical and applicable model of a web-based library information system that effectively improves operational efficiency and service quality in vocational school libraries.
EVALUASI TATA KELOLA INFRASTRUKTUR TEKNOLOGI INFORMASI PADA UMKM KULINER RYUDON CAFE & RESTO MENGGUNAKAN FRAMEWORK COBIT 2019
The use of information technology (IT) in the culinary business sector has become increasingly essential to support service efficiency, transaction accuracy, and operational data security. Nevertheless, many micro, small, and medium enterprises (MSMEs) still experience limitations in implementing structured and well-documented IT governance. This study aims to evaluate the governance of IT infrastructure at Ryudon Cafe & Resto, an MSME in the culinary sector, using the COBIT 2019 framework. The evaluation focuses on four selected domains: DSS01 (Manage Operations), DSS02 (Manage Service Requests and Incidents), DSS05 (Manage Security), and BAI09 (Manage Assets). This research adopts a qualitative case study approach, with data collected through observations and interviews. The results indicate that IT operational activities have not been formally documented, service incidents are not systematically recorded, security controls are implemented informally, and IT asset management lacks an official inventory. These conditions suggest potential risks to operational continuity and information security. Based on the findings, several recommendations are proposed, including the development of standard operating procedures (SOPs), incident logging mechanisms, formal security policies, and structured IT asset inventories. The study demonstrates that COBIT 2019 can be effectively applied within MSME environments as a practical framework to strengthen IT governance and support sustainable organizational development.
ANALISIS REPRESENTASI CHATBOT DALAM MEDIA SOSIAL, HIBURAN, DAN DAMPAKNYA TERHADAP BUDAYA DIGITAL
The development of chatbots today has shaped new ways for humans to interact in an all-digital environment. Chatbots are no longer understood as tools that simply answer simple questions, but have evolved into entities that are present and play a role in various digital spaces, from education, mental health, social media, entertainment, to pop culture communities. This study presents an overview to understand how chatbots are represented, used, and interpreted in digital culture. The findings indicate that chatbots increasingly play a role in emotional and social aspects, and make important contributions to shaping people's digital experiences. Various studies highlight how chatbots can support the learning process, facilitate information navigation, and provide emotional support for their users. Overall, these findings confirm that chatbots have become a significant element in modern digital life and open new spaces for discussions about ethics, the need for more context-sensitive design, and the development of technology that centers the human experience.
FAKTOR DESAIN CHATBOT (TONE, AVATAR, EMOSI, DAN INTERAKTIVITAS) TERHADAP PENGALAMAN DAN KEPUASAN PENGGUNA: SYSTEMATIC LITERATURE REVIEW
The advancement of artificial intelligence has accelerated the adoption of chatbots across various sectors, including customer service, education, healthcare, and e-commerce. However, chatbot effectiveness is influenced not only by technical performance, but also by the quality of interaction shaped through conversational design and user experience. In practice, many chatbots still fail to meet user expectations due to limited empathy, unnatural responses, and rigid interaction structures, which negatively affect user satisfaction and trust. This study aims to examine the role of chatbot design elements, including tone of voice, avatar, emotional expression, and interactivity, in shaping user experience and perceptions of digital interaction quality. The research employs a systematic literature review using a Grounded Theory framework. Data were analyzed through initial coding, conceptual categorization, and the identification of core themes derived from the selected literature. The findings indicate that these four design elements are interrelated and collectively contribute to more human-centered and meaningful chatbot interactions. Empathetic tone of voice, context-appropriate avatars, relevant emotional expressions, and responsive interactivity consistently enhance user engagement, trust, and satisfaction. This study contributes a synthesized conceptual framework that highlights the integrative role of chatbot design elements in shaping user experience, providing a theoretical reference for human-centered chatbot development.
PERANCANGAN ARSITEKTUR ENTERPRISE PADA LEMBAGA MI PUTRI PONDOK PESANTREN SALAFIYAH SYAFI’IYAH MENGGUNAKAN METODE TOGAF ADM
The rapid development of information technology necessitates that educational institutions have integrated and efficient data management systems. At MI Putri Pondok Pesantren Salafiyah Syafi’iyah, many administrative and academic activities are still conducted manually or through separate applications, resulting in data duplication and a slow information flow. This study designs an enterprise architecture using the TOGAF ADM framework as a blueprint for developing an integrated information system. Data were collected through observation, interviews, and document analysis to understand current conditions and needs. The design includes business, data, application, and technology architectures, supported by SWOT analysis and an implementation roadmap. The results indicate that MI Putri requires a centralized system to integrate key processes, including admissions, attendance, assessments, and administration. The proposed architecture provides clear guidance for building an efficient, adaptive, and sustainable information system that improves service quality and strengthens information management.
RANCANG BANGUN SISTEM PENDING ONGKOS ANGKUT PADA DEPARTEMEN VERIFIKASI AKUNTANSI PT PUPUK SRIWIDJAJA PALEMBANG
Financial document verification is an essential part of a company’s internal control system to ensure the accuracy, validity, and reliability of financial reporting. At PT Pupuk Sriwidjaja Palembang, the verification process for freight cost documents is still carried out manually using Google Spreadsheets, which causes several issues such as the loss of document history, difficulties in tracking document status, and delays in the verification process due to ineffective interdepartmental coordination. This study aims to design and develop an integrated Freight Cost Pending System to support a more structured and transparent document verification process. The research method applied is Object Oriented Analysis and Design (OOAD) with a prototype development approach. Data were collected through observation, informal interviews, documentation studies, and literature reviews. The results indicate that the developed system is able to record document status and history in real time, improve verification efficiency, minimize the risk of data loss, and strengthen coordination between the Accounting Verification Department and the Marketing and Sales Administration Department
LITERATURE REVIEW: ANALISIS INTEGRASI CHATBOT DENGAN ELEMEN GAME UNTUK MENINGKATKAN ENGAGEMENT PENGGUNA DI PENDIDIKAN, BISNIS, DAN HIBURAN
The integration of chatbots and gamification has increasingly been adopted as a strategy to create more interactive digital experiences. Chatbots and gamification function as motivational tools that enhance user engagement, and their application has expanded across various sectors of daily life. However, further understanding and research are still required to examine how the combination of these two approaches can produce optimal outcomes. This study aims to address two main research questions: how chatbots and gamification can complement each other in creating engaging user experiences, and in which contexts this integration produces the most significant impact. This research employs a Systematic Literature Review approach using the Grounded Theory Literature Review method. Articles were collected from Google Scholar and Garuda, with search criteria focusing on the use of chatbots integrated with gamification elements in the fields of education, business, and entertainment. The selection process involved screening titles, abstracts, publication years, and contextual relevance to ensure that only pertinent studies were analyzed further.The findings indicate that the integration of chatbots and gamification can strengthen interaction, increase motivation, and create more adaptive experiences across various contexts. In education, this combination provides more personalized learning support. In business settings, it enhances emotional connections with users, while in the entertainment sector, it creates more immersive experiences. Overall, this study confirms that the integration of these two technologies holds significant potential to enhance user engagement, although challenges remain in terms of design and the sustainability of their implementation.
CHATBOTS IN PUBLIC SERVICE TRANSFORMATION: A SYSTEMATIC LITERATURE REVIEW OF E-GOVERNMENT
This study presents a systematic literature review of 100 publications published between 2019 and 2025 to examine the development of chatbot research in e-government, focusing on research trends, methodologies, chatbot types, and application domains. The findings reveal a significant increase in the adoption of chatbots in public services, with task-oriented chatbots dominating applications such as information services, civil administration, taxation, and licensing. Experimental studies, surveys, and interviews are the most commonly employed research methods, indicating a strong emphasis on evaluating system effectiveness and user acceptance. Despite their potential to enhance service efficiency and accessibility, chatbot implementations face persistent challenges related to response accuracy, citizen trust, organizational readiness, and ethical as well as data governance issues. The review also identifies an emerging shift toward the use of generative AI to support more natural and adaptive interactions in public services. This study contributes by providing a comprehensive and up-to-date synthesis of chatbot research in e-government, highlighting key challenges and research gaps that can inform future policy development, system design, and empirical studies in digital government.
PERANCANGAN ARSITEKTUR ENTERPRISE SISTEM INFORMASI PADA LEMBAGA SMP IBRAHYMI 3 SUKOREJO SITUBONDO METODE TOGAF ADM
Advances in information technology have encouraged educational institutions to adopt digital systems to support academic and administrative activities. However, SMP Ibrahimy 3 Sukorejo, Situbondo, still faces limitations in data management and workflow because most operational processes are manual and not yet integrated. This situation results in inefficient information management, delayed data access, and potential inaccuracies in academic reporting. Therefore, a structured and sustainable enterprise architecture design for an integrated school information system is necessary. This research employed a qualitative case study method, applying the TOGAF ADM framework as the basis for enterprise architecture design. Data were obtained through observation, interviews, and internal school documentation. The research phases included the Preliminary Phase, Architecture Vision, Business Architecture, Information System Architecture, Technology Architecture, and Opportunities and Solutions. The results indicate that the school requires an integrated information system encompassing modules for new student admissions, learning management, grade management, financial administration, and online academic communication. The technology architecture design emphasizes the need for network infrastructure, servers, and a single authentication system to ensure secure and coordinated access to digital services. The primary output of this study is a comprehensive enterprise architecture blueprint that serves as a strategic guide for the school's phased and measurable digital transformation. With this design, the digital transformation process at SMP Ibrahimy 3 is expected to be more effective and support improvements in the quality of educational services.
SISTEM INFORMASI PANDUAN WISATA SEJARAH DI KAWASAN BENTENG KUTO BESAK DAN MUSEUM SULTAN MAHMUD BADARUDDIN II, DENGAN INTEGRASI PROMOSI UMKM DAN KULINER
Historical tourism in Palembang City, particularly in the Benteng Kuto Besak (BKB) area and the Sultan Mahmud Badaruddin II Museum (SMB II), has significant educational potential. However, information related to historical narratives, museum collections, practical details such as ticket prices, as well as the locations of nearby micro, small, and medium enterprises (MSMEs) and culinary destinations remains fragmented. This condition results in a suboptimal tourist experience and limits the promotion of the local economy. Therefore, this study aims to develop a web-based historical tourism guide information system using the PHP framework Laravel, integrated with MSME and culinary promotion, and to evaluate its functionality and feasibility through Black Box Testing and User Acceptance Testing (UAT). The development method employed is Research and Development (R&D) using an Iterative Prototype model, enabling rapid refinement of geospatial functionalities and UI/UX design. The results indicate that the system was successfully implemented using an optimal Model–View–Controller (MVC) architecture, separating stable historical content modules from dynamic MSME and culinary directories. Geospatial functionality was implemented through integration with the Google Maps API, providing automatic geocoding for MSMEs and culinary locations as well as Haversine distance calculations, effectively transforming static address data into actionable navigation guidance. With this integration, the system functions not only as a structured historical education tool but also as a driver of the local economy, achieving a target System Usability Scale (SUS) score above 80 in UAT, indicating a very high level of usability.
SISTEM INFORMASI DIGITALISASI PENGENALAN RUMAH ADAT SUMATERA SELATAN DI DEKRANASDA PALEMBANG
This project aims to develop the Information System for the Digitalization of South Sumatra Traditional Houses at Dekranasda Palembang as an educational and cultural preservation platform based on modern technology. The research is motivated by the limited use of conventional information media in the traditional house complex, which restricts visitors from obtaining an interactive and comprehensive learning experience. The study applies a Software Development Life Cycle (SDLC) approach with a prototyping model, consisting of the stages of requirements analysis, system design, development, testing, and evaluation. Data were collected through field observations, interviews with Dekranasda officers, literature review, and cultural documentation. The results show that the developed web-based information system effectively presents data on traditional houses from 17 regencies and cities across South Sumatra through interactive features such as a cultural gallery, digital map, QR Code integration, and 360° Virtual Tour. The system has proven effective in enhancing cultural education, improving information accessibility, and supporting digital transformation in the regional tourism and cultural sectors. Thus, this system serves not only as a technological innovation but also as a strategic medium for the sustainable preservation of South Sumatra’s cultural heritage
SISTEM INFORMASI DAN STOK BATIK JUMPUTAN PALEMBANG(STUDI KASUS: UMKM BATIK JUMPUTAN DI KELURAHAN TUAN KENTANG, PALEMBANG)
This study aims to design and develop a web-based sales and inventory information system for Batik Jumputan MSMEs in Tuan Kentang Village, Palembang. The main problem is that transaction and inventory records are still managed manually, causing data errors and report delays. The system was developed using the Waterfall method and implemented with PHP and MySQL, and tested using Black-Box Testing. The results show that the system improves transaction recording efficiency, simplifies inventory management, and provides accurate real-time sales and inventory reports.